Privacy Policy
1. Information We Collect
We collect two types of information from our clients: personal information and non-personal information.
1.1 Personal Information
When you contact us or engage our services, we may collect the following personal information:
- Name
- Email address
- Phone number
- Payment information (for processing payments)
- Project-specific information (e.g., site measurements, design preferences)
1.2 Non-Personal Information
We may also collect non-personal information automatically when you visit our website, such as:
- Your IP address
- Browser type and version
- The pages you visit on our site
- Referring websites or search engines
This information helps us improve the functionality and content of our website.
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide you with our architectural design services, including floor plans and elevation designs.
- To communicate with you about your project, including updates, revisions, and design consultations.
- To process payments and issue invoices.
- To respond to your inquiries and customer service requests.
- To improve our website and service offerings based on user preferences and behavior.
- To comply with legal and regulatory requirements.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. These measures include:
- Data encryption for sensitive information like payment details.
- Secure payment processing through trusted third-party providers.
- Regular review of our security practices to prevent unauthorized access, use, or disclosure of your information.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in running our business, such as payment processors or IT service providers. These parties are obligated to keep your information confidential and secure.
- Legal Requirements: We may disclose your information if required by law, such as in response to a court order or other legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owners.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small files that are stored on your device that help us track your activity on our website. These cookies allow us to:
- Remember your preferences
- Analyze website traffic and usage patterns
You can control how cookies are used through your browser settings, but disabling cookies may affect the functionality of the website.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Your Data Rights
You have certain rights regarding your personal information, including:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request corrections or updates to your personal information
- Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
- Data Portability: You can request a copy of your data in a portable format.
To exercise any of these rights, please contact us at [email protected].
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting obligations. Once we no longer need your data, we will securely delete or anonymize it.
9. International Data Transfers
If you are accessing our website from outside of India, please note that your information may be transferred to, and processed in, India. By using our services or submitting your personal information, you consent to this transfer and processing.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our website or services after any changes to this policy constitutes your acceptance of the revised terms.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Plan Loop Private Limited
Email: [email protected]
Phone: +91 93455 17451
This Privacy Policy outlines how Plan Loop Private Limited collects, uses, and protects client information, ensuring transparency and compliance with privacy standards. It covers essential aspects such as data collection, usage, security, and client rights.
